Terms and Conditions

RETAILERS:

Please enclose a K-BIS extract (or equivalent business registration certificate) and bank account details (RIB).
Payment by bank transfer prior to shipment for the first order.

METROPOLITAN FRANCE:
Minimum order and free shipping: €120 excl. VAT

CORSICA / BELGIUM:
Minimum order: €300 excl. VAT
Except EXPRESS (please contact us)

FRENCH OVERSEAS TERRITORIES (DOM/TOM):
Minimum order: €300 excl. VAT
Payment by bank transfer prior to shipment.
Shipping and handling fees at the customer's expense.

INTERNATIONAL:
Please contact us.

WHOLESALERS (fishing tackle):

Minimum order: €300 excl. VAT

MANUFACTURERS / WHOLESALERS

(other than fishing tackle):
- Minimum order: €300 excl. VAT
- Payment by bank transfer prior to shipment
- Shipping and handling fees at the customer's expense

INSURANCE:

Our parcels are insured at a rate of 0.2% at the customer's expense, with a minimum of €1.

PAYMENT TERMS:

- by magnetic LCR (bill of exchange) presented directly to the bank, on the 28th of the month following invoicing.
- by credit card at https://www.apayer.fr/flashmer
- by bank transfer on due date

CHEQUES ARE NOT ACCEPTED

BANK:

CRÉDIT AGRICOLE DE NORMANDIE
50000 Saint-Lô
Account holder: FLASHMER SAS - 50400 Granville
IBAN: FR76 1660 6534 6107 4700 3711 178

LATE PAYMENT PENALTIES:

In the event of non-payment by the agreed due date, the amount of our invoice will be increased by:
- Late payment interest: legal interest rate in force (in accordance with Article L441-6 of the French Commercial Code)
- Unpaid LCR: €20 per unpaid LCR.
- Re-presentation of an unpaid LCR: €3.90 per LCR

COLLECTION DEPARTMENT:

Amicable reminder process by our collection department: €31
- Contentious recovery: 15% surcharge on the amount of the debt, with a minimum of €180 excl. VAT to cover fees and expenses incurred, as a penalty clause.

RETENTION OF TITLE:

It is expressly agreed that FLASHMER retains ownership of the goods until full payment of their price, including principal and interest.

Should payment not be made within the agreed period, we reserve the right to repossess the goods. However, from the moment the goods are delivered, the buyer becomes responsible, as the transfer of possession entails the transfer of risks. Law no. 80-335.

GOODS RETURN PROCEDURE:

(No return will be accepted without compliance with this procedure).
Whatever the reason for returning goods, the return must be accompanied by a dispute reference number. This number will be issued in advance by our office, after acceptance. Claims must be made within a maximum of 15 days following receipt of the goods.

Products must be returned in their original packaging, in complete units and unlabelled. Otherwise we will be forced to refuse your return, or to apply a deduction fee per non-compliant product.

DAMAGED OR MISSING PARCELS:

Please check the condition of the cartons received upon delivery. In case of a damaged or missing parcel, you must imperatively issue specific reservations on the carrier's delivery note at the time of signing, specifying the damages observed (opened or damaged parcel, missing item, damaged product). Notify the order department within 48 hours ([email protected]).

WARRANTY AND AFTER-SALES SERVICE:

Please contact the order department ([email protected]) for warranty claim requests.

All prices in this catalogue are exclusive of VAT.

If conditions require it, we reserve the right to modify our prices without prior notice, according to the rates in force on the date of delivery.