Terms and Conditions

RETAILERS:

Please provide a K-BIS extract (company registration certificate) and a bank account statement (RIB).
Payment by bank transfer before shipment is required for the first order.

MAINLAND FRANCE: Minimum order and free shipping: €120 excl. VAT

MISTRAL and RICHWORTH brands: Free shipping: €800 excl. VAT

MISTRAL/RICHWORTH restock + FLASHMER ORDER:
Free shipping: €500 excl. VAT (no express shipping)

*CORSICA: Minimum order: €300 excl. VAT

OVERSEAS TERRITORIES (DOM/TOM): Minimum order: €300 excl. VAT
Payment by bank transfer before shipment.
Shipping and fees at the customer’s expense.

INTERNATIONAL: Please contact us.

WHOLESALERS (fishing tackle):

Minimum order: €300 excl. VAT

MANUFACTURERS / WHOLESALERS

(non-fishing tackle):
- Minimum order: €300 excl. VAT
- Payment by bank transfer before shipment
- Shipping and fees at the customer’s expense

INSURANCE:

Our parcels are insured at a rate of 0.2%, at the customer’s expense, with a minimum of €1.

PAYMENT TERMS:

- By magnetic bill of exchange (LCR) submitted directly to the bank, due on the 28th of the month following invoicing.
- By credit card at https://www.apayer.fr/flashmer
- By bank transfer at maturity

CHEQUES ARE NOT ACCEPTED

BANK: CRÉDIT AGRICOLE DE NORMANDIE
50000 Saint-Lô
Account holder: FLASHMER SAS - 50400 Granville
IBAN: FR76 1660 6534 6107 4700 3711 178

LATE PAYMENT PENALTIES:

In the event of non-payment by the agreed due date, the invoice amount will be increased by:
- Late payment interest: Applicable legal interest rate (pursuant to Article L441.6 of the French Commercial Code)
- Unpaid bill of exchange (LCR): €20 per unpaid LCR.
- Re-presentation of unpaid LCR: €3.90 per LCR

DEBT COLLECTION:

Amicable recovery efforts by our collections department: €31
- Contentious recovery: 15% surcharge on the outstanding amount, with a minimum of €180 excl. VAT to cover costs and fees incurred, as a penalty clause.

RETENTION OF TITLE:

It is expressly agreed that FLASHMER retains ownership of the goods until full payment of the price, including principal and interest.

If payment is not received within the agreed timeframe, we reserve the right to reclaim the goods. However, upon delivery, the buyer becomes responsible, as the transfer of possession implies the transfer of risk. Law 80-835.

MERCHANDISE RETURN PROCEDURE:

(No returns will be accepted without following this procedure).
Regardless of the reason for the return, it must be accompanied by a dispute number. This number will be communicated to you in advance by our office, upon approval. Claims must be made within a maximum of 15 days after receipt of the goods.

Products must be returned in their original packaging, in complete units, and without price labels. Otherwise, we reserve the right to refuse the return or to apply a deduction cost per non-compliant product.

DAMAGED OR MISSING PARCELS:

Please check the condition of the boxes upon delivery. In the event of a damaged or missing parcel, you must note specific reservations on the carrier’s delivery slip at the time of signature, specifying the damage observed (open, damaged, or missing parcel; damaged product). Notify the order department within 48 hours ([email protected]).

WARRANTY AND AFTER-SALES SERVICE:

Please contact the order department ([email protected]) to request support.

All prices in this catalogue are exclusive of VAT.

If conditions require it, we reserve the right to modify our prices without prior notice, according to the rates in effect on the delivery date.